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Thursday, May 26, 2016

The Truth About Job Performance Appraisals

Peter Cappelli, Director of the Center for Human Resources at the Wharton School, has spent decades studying the complicated dynamics of employment. In a post-recession world, his research is more timely than ever as companies large and small struggle to adapt to a new normal that relies on fewer employees handling a larger, shifting workload. One practice that has persisted in this changing business landscape is the ubiquitous performance evaluation, which Cappelli describes as universally despised by both supervisors and subordinates.

In a recent segment on the Knowledge@Wharton show on Wharton Business Radio on SiriusXM, Capelli discusses the latest research on performance appraisals, their effectiveness (or ineffectiveness) in measuring employee productivity and why he believes companies are better off without them.

Monday, May 16, 2016

An Interview with the National Aquarium CAO Candace Osunsade

Human resources at its core is about people, and no one understands this better than Candace Osunsade. On her journey from VP of HR to SVP and chief administrative officer for the National Aquarium, Osunsade has helped shift the organization’s focus from family entertainment to conservation and its HR department from a tactical service to a true strategic partner.

Her vision, 25 years of proven experience, and impressive leadership earned her recognition in 2015 when she received HRO Today’s Chief Human Resources Officer of the Year Award. Osunsade also appeared at the 2016 HRO Today North America Forum.

In our recent article “Sea of Change,”  Osunsade discusses her continued strategic plan for HR, how her experiences prepared her for C-Suite leadership, and why the bottom line still matters for not-for-profits.

Here are a few of her thoughts on strategic HR:

“My language is: We are a community. When you come on site and see our staff in aquarium uniforms, we represent the wonderful diversity that is Baltimore. We are a mission-driven organization where the mission is the social fabric and the culture of our organization.
Our mission is to inspire conservation of the world’s aquatic treasures. We work to empower our staff from the very beginning to embody that. We have programs—Henry Hall, Aquarium on Wheels—that are pathways to bring individuals on board early on who are jazzed about our mission. These people truly want to make an impact, not only where they work, but throughout the community.”

“Not-for-profits need to be willing to adjust and calibrate their mission as needed to connect with their market. Analytics are driving these decisions. But always trust your gut: You don’t want to calibrate and lose a sense of who you are. It’s more important than ever for non-for-profits to be tied to their why The second challenge is also tied to resources: Nonprofits need to be able to attract candidates and provide competitive compensation for the talent that’s needed to truly—and I’m going to use a word that’s a naughty word in the non-profit world—grow your business. No one wants to think about this as a business because you’re fulfilling a passion and a mission.” 

“The competencies found in successful HR professionals have now created this new pathway from HR to CEO. I believe that my transition to the role that I’m in was really because I demonstrated the ability to develop high-performing teams.

The investment organizations are making to attract talent and engage them has resulted in a compelling call-to-action for successful leaders in the C-suite to demonstrate a high level of competency in understanding how to leverage the potential of people. I believe that in the continued focus on people and the need for organizations to really embrace talented individuals who deliver results, you’re going to see many HR professionals sitting in the top chair.”

Thursday, May 5, 2016

HRO Today Forum Day 3 Photos

HRO Today Forum Day 3 Recap

The last day of the HRO Today Forum wrapped up a successful week. We want to thank everyone who attended, our sponsors, our winners, and our readers. We appreciate your support and we can't wait until next year!

Highlights from day 3 included:
  • Healthcare Track with sessions on When to use RPO in Healthcare?; Prepare for Big Changes in the Healthcare Workforce: Retirement and Emerging Roles Will Shape the Future; and Engaging Employees in a Health 3.0 World
  • Wharton School of Business Track with sessions on Building the Synchrony Financial Employer Brand; and The Gig Economy and Liquid Staffing — Filling Your Talent Gaps When and Where You Need
  • Not with My Money You Don’t: Investment in Innovation and the HR Suite with Adam Hale, Fairsail; William Filip, Delancey Street Partners; Brian Little, Zurich, North America; Kristen Robinson, Pandora; Lisa Sterling, Ceridian; Brian Cole, Robert W. Baird & Co. 
  • Networking Breaks
  • Plenary Sessions
  • Presentation Showcases
  • An interactive lunch: “How do you quantify your quality of hire?”
  • The HRO Today MSP Baker's Dozen Announcement. Click here to view all the winners.
  • The HRO Today Tektonic Awards
  • The Annual iTalent Competition.Partipcants included Matt Charney, Recruiting Daily; Jan Antoniewicz, Emplo; Shon Burton, HiringSolved; Jack Coapman, gr8 People; Manish Goel, TrustSphere; Adam Hale, Fairsail; Kathryn Minshew, The Muse. Winners were HiringSolved (3);  Fairsail (2); and The Muse (1).
Congratulations to all of our finalists, participants and winners in the above awards!

Thanks again to all our supporters. If you have any photos or thought on the forum, please email;; or tweet us at @HROToday; @BelindaSharr or @DebbieBolla.

2016 TekTonic Winners

This year's honorees were announced at the HRO Today Forum in Chicago.

HRO Today has been recognizing innovative technology with the TekTonic Awards for the last seven years. During a panel discussion about HR investment in technology at the Forum, Brian Little, head of HR for Zurich North America, said that he looks for solutions that align to the workforce and future workforce needs. And we feel these six products do just that.

The 2016 award winners with Editorial Director Debbie Bolla.

 Silkroad wins the 2016 TekTonic Award for HRMS.

 Sparc win the 2016 TekTonic Award for Talent Management.

 Montage wins the 2016 TekTonic Award for Mobile.

 Ceridian Dayforce TeamRelate wins the 2016 TekTonic Award for Performance Management.

 Paychex Flex wins the 2016 TekTonic Award for Compensation.

 NuCompass CoPilot wins the 2016 TekTonic Award for Relocation.

See the June issue of HRO Today for more on these innovative products.

Wednesday, May 4, 2016

HRO Today Forum Day 2 Photos

HRO Today Forum Day 2 Recap

Day 2 of the HRO Today Forum was a huge success! Attendance at the multiple plenary sessions was excellent, the audience was engaged and the speakers were knowledgeable and well-received by the crowd.

Some of the highlights of the day included:
  • The first ever HR Town Hall with Elliot Clark and Peter Cappelli
  • Chief HR Officer Panel Discussion with Jenn Mann, SAS; Michelle Crosby, FRHI Hotels & Resorts; Kimberly Hauer, Caterpillar Inc.; Matthew Owenby, Aflac; and Pat Wadors, LinkedIn
  • CHRO Panel: PHR to CEO with Debbie Bolla, HRO Today; Laurie Dalton, gategroup, North America; Mark Gasta, Vail Resorts; Tim Mulligan, Chief Human Resource Officer, San Diego Zoo Global; Candace Osunsade, National Aquarium
  • The GOLD Standard:‘Globally Operated, Locally Delivered’ RPO with Adam Blumberg, Korn Ferry Futurestep; and Jerod Funke, Tyco 
  • Networking breaks in the exhibit hall
  • Talent Acquisition Leader of the Year Award Luncheon
  • Multiple plenary sessions
Congratulations to the Talent Acquisition Leader of the Year Award Winners:
-Non-Profit winner: Naomi Cramer, VP of Talent Acquisition of Banner Health
-For Profit winner: Yvette Stortz, Global VP of Talent Acquisition of Schneider Electric
-Innovation winner: Chris Brabec, VP of Talent Acquisition of Western Union

(Photo, left: Attendees at the luncheon begin to take their seats for the awards ceremony)

After a full day of learning and listening, HRO Today Forum attendees headed over to The Second City comedy club for an evening of laughs and entertainment.

First up was a "Presidential Debate" with a panel of CHROs and Elliot Clark as the moderator. Then panel did not know the questions in advance, but were able to improv their answers with skill and humor. Then a set of improv actors came out and performed their improv sketch for the group. It was a fun evening that the audience seemed to enjoy.

(Photo, right: Elliot Clark introduces the panel who have to answer his challenging and humorous questions.)

Thanks to all who participated in day 2, and stay tuned for an update on day 3, our final day in Chicago!