Peter Cappelli, Director of the Center for Human Resources
at the Wharton School, has spent decades studying the complicated dynamics of
employment. In a post-recession world, his research is more timely than ever as
companies large and small struggle to adapt to a new normal that relies on
fewer employees handling a larger, shifting workload. One practice that has persisted
in this changing business landscape is the ubiquitous performance evaluation,
which Cappelli describes as universally despised by both supervisors and
subordinates.
In a recent segment on the Knowledge@Wharton show on Wharton
Business Radio on SiriusXM, Capelli discusses the latest research on
performance appraisals, their effectiveness (or ineffectiveness) in measuring
employee productivity and why he believes companies are better off without
them.
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